Today, we have a fleet of over 120 vehicles that service all of our clients’ airport limo, taxi, executive travel and professional livery needs. As a business that has been built around airport transportation, we have also extended our services into various other professional livery services. With over 250 corporate accounts, we transport our clients to the airport, across the city, to conferences, executive meetings and more.
Aeroport’s business model revolves around providing clients with top quality, stylish and professional airport limo and taxi services that are on-time and efficient while also highly affordable. Our goal has always been to provide the best possible airport limo and professional livery services in the GTA, and we continue to work to enhance our services as we grow.
Our Customer Service Philosophy:
The seven factors of Aeroport’s customer service philosophy illustrate the main reasons why patrons continue to choose Aeroport:
1. Offering the lowest fare available.
2. Providing a clean, comfortable vehicle.
3. Providing a professional, polite chauffeur.
4. Offering a punctual service – arriving & delivering passenger on time.
5. Offering Four Levels of Service; Limousine, Taxi, Minivan & Accessible.
6. Offering a quick and easy reservation experience.
7. Ensuring responsiveness to customer complaints.
Meet the Business Owner
Sami Khairallah is the President of Aeroport Taxi & Limo, and has been involved in the ground transportation industry at Toronto Pearson Airport since 1978. In fact, he has worked as a driver himself for close to 25 years. Sami purchased the company in 1990 and has grown the business into the industry leader it is today. He has transformed Aeroport Taxi & Limo from a small dispatch operation of 40 vehicles to the full fleet management service of over 120 limousines, executive taxis and minivans. As well, his many years of limousine experience has helped him establish a unique understanding and perspective of the industry that could not be achieved any other way, which has proved beneficial for the company as a whole throughout his time as president.
Aside from his managerial role, Mr. Khairallah is well versed in all aspects of Fleet Management; driver selection & training, licensing, preventive maintenance, risk management, vehicle selection, alternative fuels and payment processing. As well, Mr. Khairallah an active member of the Taxicab, Limousine & Paratransit Association (TLPA), and a member of The Risk Management Society (RIMS).
